Marina Safety
We pride ourselves on ensuring the safety of our visitors at all times. We have a strict regime of ensuring various safety equipment is available on every pontoon and is in good, working order.
Shepperton Marina strives seven days a week to ensure that the marina is as safe as it could possibly be. Our staff carry out morning rounds every day before we open to ensure the pontoons are clean and safe for customers and of course, they make sure your boat is ok!
We also carry out weekly Health & Safety checks on all of the pontoons to make sure the safety equipment i.e. emergency ladders, life rings & fire extinguishers are in their correct place and haven’t been tampered with.
Emergency Equipment
Below is a list of our Marina safety equipment on site.
Safety Ladders
2-3 bright yellow ladders per pontoon. They hang off the side of the pontoon to use in an emergency to get out of the water.
Fire Extinguishers
1-3 per pontoon, kept in the red cabinet. If used/ use intended, contact the Marina Office immediately.
Life rings
Life rings are located on every pontoon and in various other locations around the marina.
Defibrillators
One located on the building along the quayside towards the yard area and another is located on basin B toilet block.
What to do in an emergency
Someone Falls into the Water
Un-hook a Life Ring
Throw the life ring as close to where the person is in the water, but not directly at them
Ask them to grab hold of it
Gently pull them to the bank/pontoon
Use the emergency ladder on the pontoon or ask someone to get a portable one
There is a Fire
Alert people - shout Fire, Fire, Fire
Evacuate the area quickly and as safely as possible
Locate a Fire Extinguisher - Only attempt to fight the fire if safe to do so
Sound the closest Fire Bell - located at the bridge head to every pontoon
Call 999 - ask for the fire brigade
Call the Marina Office for assistance
Medical Emergency
If you encounter someone in need of medical assistance, telephone 999 if it is an emergency
Call the Marina office for assistance even if it is not an emergency
Out of Hours: Contact Security on 02476 998005